Your Personal Information
Mount Knowledge Holdings, Inc. and its affiliates and subsidiaries, including, but not limited to, Mount Knowledge USA, Inc, Mount Knowledge Inc and The Language Key Training Ltd, and its affiliated companies (hereinafter collectively referred to as “Mount Knowledge™”), respects the privacy of visitors to this website. This policy describes how and when we gather information from visitors to our website.
We recognize that your relationship with us is based on integrity and the privacy of your personal information. We act responsibly and in your best interest to safeguard and keep private your personal and financial information which may be obtained from you.
We may collect nonpublic personal information about you from information we may receive from you, including, but not limited to your personal and/or company name, address, telephone number, etc for the sole purpose of product sales, teaching services, training and support and consumer service to you.
We use the information described above to provide the best possible service when we work with you. We may disclose nonpublic personal information in order to provide a service that you request or authorize, or as otherwise required or permitted by the laws and industry standards that apply to us. We restrict access to nonpublic personal information about you to employees who need to access the information in order to facilitate a service to you. We maintain physical, electronic, and procedural safeguards to protect your nonpublic personal information. Our privacy policies and practices will continue to apply to your information even if we are unable to complete a transaction or provide services to you.
Mount Knowledge™ generally may or may not record certain usage information, such as the number and frequency of visitors to this website. This information may include the websites that you access immediately before and after your visit to the website, the Internet browser you are using, and your IP address. If Mount Knowledge™ uses such data at all, it will be on an aggregate basis, and Mount Knowledge™ will not disclose to third parties any information that could be used to identify you personally. Mount Knowledge™ does not currently employ cookies, but may in the future with certain product support from other Mount Knowledge™ websites and/or online services.
Personally Identifiable Information
If you voluntarily submit information to the website or to a company email address, for example, in a request for general information or inquiry, Mount Knowledge™ may record and use any personally identifiable information, such as your name, phone number and e-mail address, for reasonable business purposes including, but not limited to, fulfilling your request internally in the Company and/or forwarding such information to third-parties of Mount Knowledge™ whom work for or with Mount Knowledge™ to service the requests and needs of a client or customer in the course of the Mount Knowledge’s ordinary business. Mount Knowledge™ will not use your personally identifiable information for any other purpose without your permission.
Mount Knowledge™ may use internal or external service providers to operate our website and employ other persons to perform work on our behalf, such as sending postal mail and e-mail. These persons may have access to the personally identifiable information you submit through the website or company email, but only for the purpose of performing their duties. These persons may not use your personally identifiable information for any other purpose.
Mount Knowledge™ will not provide any personally identifiable information to any other persons, except if and when required to make disclosures to the government or private parties in connection with a lawsuit, subpoena, investigation or similar proceeding. Mount Knowledge™ can (and you authorize us to) disclose any such information in those circumstances.